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#TeamTango: 6 Questions with James Massey, Senior Manager – Client Services

Our incredible team of professionals is a key driving force behind Tango’s position as an industry leader in store lifecycle management and integrated workplace management systems. James Massey is a Senior Manager for Tango’s Client Services team and is constantly developing new processes, analytical approaches, and systems to deliver sophisticated data and learning to our customers around the globe.

Let’s get to know James and discover what makes him one of #TeamTango’s best and brightest.

What do you enjoy most about working at Tango?

I love being a part of our clients’ transformation. We collaborate with them and bring innovative tools that not only solve their problems but open doors to exciting new learning and some incredible business transformation. I’m proud to say that Tango influences the investment of billions of dollars across the globe.

What’s an accomplishment you’ve had at Tango that you’re particularly proud of?

Some of you may know this already, but I have a financial background and do a lot of the design on our Proforma module. When we started, it was rather simple, but we’ve overhauled functionality to the point that major players in the retail and restaurant industries are implementing. There are so many ways to analyze different businesses that most didn’t believe we are a superior alternative to Excel, so I’m happy to be a part of this evolution.

Traveling is a big passion of yours. What’s your favorite place that you’ve been to – and where are you going next?

I would probably choose South Africa. The wine country near Cape Town is incredible, and in the Okavango Delta, we were in an open jeep just a few feet from a lion. We finished with a helicopter ride over Victoria Falls. It was amazing. We’re actually going back to Africa this year for the great migration. After that, it’s off to Argentina for tapas and tango.

Is there a film you’ve seen recently that inspired you?

Probably Harriet, the film depicting the life of abolitionist and political activist Harriet Tubman. I like movies that allow a glimpse into the fire that causes someone to say “I choose a better life” or when they maintain the high road despite being wronged. Films like Harriet put my challenges in a better perspective and help me find courage when I hesitate to go outside my comfort zone.

Which university is your alma mater?

Texas Tech University – both for my undergraduate degree in chemical engineering and my master’s in business administration (MBA). I went to high school in Lubbock and my mother worked at Tech, so it was an easy choice.  I paid for school by working in restaurants (still a foodie!) and was on the gymnastics team.

If you weren’t working at Tango, what would you be doing?

I’d love to restore architecturally interesting old buildings that need help finding a new life. That, or teaching financial literacy to younger people. I don’t have kids, so I have to construct my legacy by improving my community through others.

We hope you’ve enjoyed getting to know James, one of #TeamTango’s world-class professionals. For more Tango content, check out our blog, LinkedIn, Twitter and Facebook pages.


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