Industry Resources and Product Information

Case Study

Microsoft: Building a Modern Campus

Background

Founded in 1975, Microsoft Corporation is a technology company that develops, licenses, and supports a range of software products, services, and devices. Microsoft employs 144,000 people, 53,000 of whom work out of their Redmond Campus.

Challenges

In late 2017, Microsoft announced a plan to redevelop their Redmond Campus. The project will take 5-7 years to complete, with a goal “to build a campus for the future”, transforming how people work, create, and innovate. The technology-fueled, multi-phase project will make room for 8,000 more employees, and create an environment that supports collaboration and community. The end result will be 17 new buildings, 6.7 million square feet of renovated workspace, and $150 million in transportation infrastructure improvements – alongside new public spaces and sports fields. Microsoft currently has 125 buildings on its campus, and once the project is complete this will increase to 131 buildings.

In order to support these plans, they needed a robust tool to provide a holistic view of all their program and project management requirements. As an example, each building represents a project – but there are interdependencies across projects – such as coordinated demolition. Microsoft wanted to ensure the tool they selected enabled them to seamlessly align their development activities across timelines and budgets. Additionally, their project management was being outsourced, and they knew it was time to bring everything back in-house.

Microsoft Case Study

Tango’s long-standing relationship with the company assured Microsoft that they would be working with a trusted partner.

Solution

Tango had been a Microsoft partner for several years, and supported Microsoft with their transition from working with an outsourced partner to bringing key capabilities – like project management – in house. They were looking for a way to amalgamate all their manual processes and various tools into one centralized solution. Tango helped Microsoft develop a feasibility study to assess their options, and there were six solutions they considered. One of the tools was Tango’s Program & Project Management tool.

There were several differentiators that Tango offered that helped seal the deal. Tango’s advanced scheduling capabilities, in particular the ability to coordinate and track project milestones, tasks, and activities at a program level, was critical. It enabled Microsoft to coordinate activities across their various projects, such as the demolition schedule mentioned earlier. Additionally, robust budgeting, ability to assign tasks, set approvals and easily track the progress in a centralized manner, and to run multiple proforma scenarios based on different factors to consider all possible options, all made Tango the obvious choice. Beyond the capabilities of Tango’s solution, there were two other key factors that played a role in Microsoft’s decision. Tango’s long-standing relationship with the company assured Microsoft that they would be working with a trusted partner. Also, while Microsoft is currently only leveraging Tango’s Program & Project Management software, they saw the value in partnering with a company that offers a single solution that crosses all the departments involved in the real estate and facilities lifecycle.

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