Legal
Our agreements, policies, and terms — organized by the type of relationship we have with you.
For Customers
SaaS Agreement
Effective 2026
The master agreement governing Tango’s software-as-a-service offerings, including subscription terms, service levels, and customer rights.
Services Terms
Effective September 2020
Terms governing the delivery of professional and implementation services provided by Tango.
Support Policy
Published online
Describes the support tiers, response times, and escalation procedures available to Tango subscribers.
Licensing Terms for Third-Party Data
Published online
Terms governing the use of third-party data accessed through or in connection with Tango’s platform.
Privacy & Data
Privacy Policy
How Tango collects, uses, and protects personal information from users of our platform and website.
Data Processing Addendum
Updated July 2026
Governs the processing of personal data by Tango on behalf of subscribers, including GDPR, UK GDPR, and CCPA obligations.
Cookie Policy
Details on the cookies and tracking technologies Tango uses, and your options for managing them.
Notice of Collection — California Residents
Disclosure required under the CCPA describing the categories of personal information Tango collects and your California privacy rights.
Data Backup and Retention Policy
Published online
Describes Tango’s practices for backing up subscriber data and the retention periods that apply to different data categories.