About WatchWire by Tango
Are you ready to revolutionize customer success in the realm of corporate real estate and facilities management? At Tango, we’re on a mission to redefine industry standards by delivering unparalleled value through cutting-edge technology. Our clients, from small and medium enterprises to multi-national Fortune 500 companies to the largest regulated utilities in the world, range from mature sustainability veterans representing GRESB sector leaders, ENERGY STAR Partners of the Year, and progressive thought leaders, to companies just starting the sustainability journey with their first voluntary report(s), as well as clients simply interested in optimizing their utility bill management and reporting practices. Regardless of the ultimate end use case(s), timely, accurate, and complete data is paramount to energy and sustainability management and reporting.
We’re looking for a Data Processing Analyst to work alongside our Customer Success team to ensure utility data is accurately integrated, delivered, and made available to clients within our platform.
What you’ll do:
- Work with Customer Success and Implementation teams to stand up new clients, with a focus on communication, speed, and data quality
- Review audit results for utility invoices and determine next steps
- Communicate with utility companies and energy suppliers to manage billing issues
- Obtain required data from clients, format and reconfigure as necessary, and set up within WatchWire’s platform
- Identify and resolve data gaps
- Ensure utility data is delivered and accurately captured in a timely manner
- Assist Customer Success and Implementation teams as directed
- Assist Management team as needed
Who you are:
- Bachelors degree in computer science or information systems, statistics or other related degree
- Detail focused, eager to learn, and demonstrates the ability to quickly absorb and retain new information
- Highly proficient user of Microsoft Excel
- Must have excellent oral and written communication skills
- Effective in a deadline driven environment; demonstrates the ability to manage high stress situations, and resolve conflicts
- Experience with utility data and invoices is nice to have
- Eligible to work in the US full-time
What we can offer you:
- Generous time off along with additional paid time off for Bereavement, Jury Duty, and 8 paid Holidays annually
- 401(k) entry upon date of hire
- Choice of medical plans with Blue Cross Blue Shield, coverage beginning the first day of the month following your date of hire
- Health Savings Account (HSA)
- Dental, Vision, Life and Accidental Death & Dismemberment Coverage, Short Term Disability, Long Term Disability
Requirements:
- Resume
- Explanation of why you’d be a good fit for our company
- Send all the above to [email protected]